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Frequently asked questions

What is your return policy?

We offer a 14-day return policy on all items. Products must be unused and in their original packaging.

How long does shipping take?

Pre Order Products
Our pre order products require approximately 4 weeks of production after the pre order period has ended. Once production is complete, your order will be shipped and delivered within 5 to 7 business days (Switzerland).

Pre Made Products

Pre made products are shipped within 3 to 7 business days after your order has been placed.

Standard Shipping (Switzerland)

Standard shipping within Switzerland takes 3 to 7 business days after your order has been placed.

Do you ship internationally?

Yes, we ship to most countries worldwide. Shipping costs and delivery times vary by location.

How can I track my order?

Once your order ships, you'll receive a tracking number via email. You can use this to track your package.

What payment methods do you accept?

We accept all major credit cards, PayPal, Apple Pay, and Google Pay for your convenience.

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